Mattos Monuments is the real deal! They are incredibly friendly and professional. My family and I were looking around for headstones for my mother and they were quick to respond, caring in their... approach, and had the best prices! The turn around time was also faster than we expected! Their attention to detail and caring demeanor makes them stand out from the rest. God willing we do not need to come back soon, but when it is time to get another headstone, without hesitation I am reaching out to the Mattos team for whatever we may need. Bless them!read more
I had the absolute privilege of working with Mattos Monuments, Inc. on the design of a cemetery marker, and I must say, their professionalism, attention to detail, and high-quality service exceeded... all my expectations.From the outset, the team was incredibly responsive and communicative. They patiently listened to my ideas and needs, making sure they fully understood what I was looking for. The design process was incredibly smooth, with a few rounds of back-and-forth reviews to ensure everything was perfect. They were always open to feedback, providing their expert suggestions that truly enhanced the final design.The finalized marker design was not only beautiful but also reflective of the care and attention the team invested into it. The design process was thorough, and it was evident that Mattos Monuments, Inc. puts their clients' satisfaction at the forefront.I would highly recommend Mattos Monuments, Inc. to anyone seeking quality, care, and a personalized touch in designing cemetery markers. Their commitment to their craft and their clients is truly commendable. An experience that could have been challenging was instead filled with support, understanding, and exceptional service. Thank you, Mattos Monuments, Inc!read more
This company is the best, giving a high quality product and absolute excellent service. Thank you so much, the finished product has exceeded my expectations. I will refer any and everyone who is... looking for a headstone. Big shout out to Ryan for being so understanding in what I was looking for! & A big Thank You to Ali for always responding back to my E-mail’s.read more
Ryan is the best!!! Ryan helped our family create the nicest monument for my father. Ali is a fantastic designer. Mattos will take very good care of you. Highly recommended!!!
Loosing a parent is tough. The burial process is tough, fast paced and forced on you with no time to process, grieve, and or think … Mattos Monuments in Hayward, CA. hands down the place for your... monuments needs.Someone passes away in SF Bay Area - it’s like clock work Duggan’s, Colma Cemeteries and Monuments …. Run of the mill Monuments. My mother wasn’t run of the mill. Her stone wasn’t going to be one either. I walked into every Monument place in Colma. Baffled that I was told I couldn’t get anything unique.The outstanding staff at Mattos Monuments were warm, patient and understanding. I want to apologize for being a pain, because I was.Thank you guys so much for being 5 STAR. I now can complete my mother’s resting in peace. I appreciate you all.If you’re in the market or in my shoes - Mattos Monuments - Hayward, CA. is definitely 5 STAR and you can get unique!!!Thank you.read more
Working with Mattos Monuments was very easy. They listened to what we were looking for and made it possible! Their craftsmanship and quality of work is amazing. I highly recommend them! Thank you... Ryan and Ali!read more
These folks are the real deal. They are a family business and you can tell the moment you walk in or talk to them. Its been awhile since they put the graver marker. I always end up feeling good... when i talk to them. you cant get any better than the family.read more
Poor communication, poor project management. We tried to resolve issues with our order and it took forever. In the end, it is still not right and I don’t have the time to manage them. They made an... effort to correct but ultimately I guess we weren’t a priority. The business dropped the ball and I won’t go back. Word of advice: measure twice, cut onceread more
We are so happy with the services we received from Bras & Mattos Monument, Co. Ali Vega was our customer service rep, and she was so friendly, patient, kind, and there for our every need. Big or... small! Moreover, the artistic techniques offered here for the markers are very impressive. The marker for our beloved loved one took us two months to create since it was very creative, and not one time did Ali rush us nor complain about the minor changes we were continuously making. She understood we wanted it to be perfect and did just that with all her artistry connections Bras & Mattos has! Choosing a marker was emotionally challenging, but her genuine support made this process pleasant. Thank you, Ali! We cannot wait to see the final product.read more
Hello...My Name Is La Shawn H..I purchased a Beautiful Marker for my husband from Bras& Mattos Monument Co....They do Awesome Work..Ryan and Ali are the Best..Kind and Professional...And the Guys get... the Job Done!...Thanks,Again...Bras& Mattos...Job Well Done!read more
Ryan was great! he was so understanding and very honest with the possibility of our request of getting our headstone done in time! he didnt give us false hopes, but filled our request and it was... everything we could have asked for and more! cant thank him and his team enough for all they did for our family!! and this memory with the beautiful marker will be with our family for the rest of our lives!!read more
Ryan and the Bras and Mattos family have been outstanding. They were always available to answer questions I had about my father’s headstone, understanding that this is also a very difficult time for... the families they are working with. I would recommend them to everyone, knowing that they will be well taken care of. I will always appreciate the kindness they showed.read more
Our family had a double monument made when my father passed away. We were glad that the script and graphics that we ordered could be reviewed and amended until it looked right and approved with the... system that Bras & Mattos used. The finished headstone looks great. Thank you.read more
We decided to go fully custom sculpting and provided a picture of the different details that were photo-shopped together. Now that it is finished, the feedback from our entire family so far has been... unanimously positive. Where it is located, there are not a lot of fully sculpted monuments, so it stands out as a beautiful and personal memorial to our loved one. Recommended!read more
Ryan and Ali, like to expressed my heartfelt thanks for your service, for your care for the wonderful headstone for my loving wife. You guys are wonderful, acomodating, paying attention to detail.... There are no words to express my thanks. God bless you for all the work that you do.read more
Ali from Bras and Mattos is the best . She went above and beyond for me and my family in handling our situation . She made sure that things were taken care of and knew how much it meant to our family... that it gets done .She called and followed up and called me back on what was happening . My family is so grateful for Ali . It was not really her job to do the calling and follow up but she cared and wanted to help us and made sure it is addressed to the right people .Thank you Ali for all your help. Your company is lucky to have you as their employee. And you deserve a raise . I would definitely recommend your business to everybody I know and relatives and friends .More power to you and your business and God bless !— Jackie S. —read more
From beginning to end, Ryan walked me through the process and was easy to communicate with. The memorial was completed a lot sooner than expected. It turned out beautiful! Thank you, Ryan and the... Bras & Mattos team for helping me through this.read more
Bras & Mattos are wonderful. Not only were they able to work with my design, it was also less expensive by going directly through them instead of the cemetery being our middle man. I originally... came across them because the cemetery told me that what I wanted was “too much”. After doing my own research, I came across Bras & Mattos and they told me they would have serviced me anyways because they service cemetery where I was looking to have a stone made for my late father. They worked with me artistically and financially & made this experience great. It is not easy losing someone and then having to grieve, plan a funeral & then have a stone made. Thank you to the Bras & Mattos team for all that you do!read more
Please don't waste your time with other places. Bras and Mattos is the one you can rely on to help you with getting your tomb head for your beloved. I went to two different places before coming here... and I was so disappointed in their services and processes. Ryan and Ali @ Bras & Mattos helped me with getting my dads tomb head done timely and efficiently. Love when I'm able to work with a staff of professionals.read more
Ryan Atwell and Ali Vega provided great customer service. From design to delivery, the process was smooth. The result was great and is worthy of a forever piece to commemorate and celebrate my late... Mother. Would highly recommend on great quality, great value and great service.read more
Not only am I satisfied with the staff and the stone, so are my family and friends ♥️I’ve had so many people ask me who did it, and if they can use the same company.It’s... perfect!THANK YOU ALL SO MUCH!!read more
Thankyou to Bras & Mattos for their professional and prompt service of creating a perfect memorial stone for my sister’s grave. Ms Vega made the process go smoothly and I really appreciate the... attention as it was from long distance. Your work made a difference in a hard situation and climate. Eternally grateful!read more
Ali & the Bras & Mattos family did an excellent job memorializing a family member of mine. From start to finish, Ali was professional in every interaction. He worked with me to include art that... wasn't a standard option. He made it really easy to partner from across the country, allowing me to approve decisions at every step of the way. He even took the time to help me fill out cemetery forms required. And the marker turned out as expected... I'd highly recommend the Bras & Mattos teamread more
Unbelievable!Losing a loved one is NEVER easy, and our emotions are heightened during such times on top of that there are decisions to be made that are very touchy to the core... however calling in,... dropping by or emailing Bras & Mattos has been a warm, welcoming, respectful experience and while we are in pain and sorrow they put a smile on our faces and hearts. Ryan was very sincere, kind and professional. In between every time I have called or dropped by other's have been polite, kind and helpful. My last experience was with Ms. Ali Vega, she truly completed the process in an unbelievable warm and professional manner.One thing in life is guaranteed for sure is death and if I was to pick anyone again it would be the Bras&Mattos Monument Family to do the job!Respectfully,read more
Thank you so much for all you guys did for our family on this. You truly stepped up to the plate. My father (Celestino Sr) always used you guys for all our family members, all my grandparents,... uncles, aunts....The stone is beautiful we are very pleased with it and it will look beautiful at Holy Sepulchre Cemetery. Please thank everybody involved for their help, kindness and patience. Have a great day.....read more
Bob and team delivered as committed, from order to installation. Ali Vega and their design team did an exceptional job designing the details I had envisioned. I am very pleased with their work and... attention to details that will honor the memory as I had hoped.read more
We would highly recommend Bras and Mattos Monuments Co. for their professionalism, awesome customer service and wonderful craftsmanship.Ali and Ryan were very helpful from the very beginning, very... patient throughout the whole process, and did not make us feel rushed.We are so happy with our brother's headstone . It's exactly how we envisioned it to be--perfect and just so beautiful.Thank you Ali, Ryan and the Bras and Mattos Team!read more
Thank you Ryan for your empathy and kindness.You made it easy for me and especially for my daughters during this hard time. Thank you. .Thank you, Thank you. I have told all of my family and friends... about how wonderful Bras & Mattos is,read more
Bras and Mattos Monument are very customer oriented people. They patiently worked with us on the design until we got it exactly as we wanted the gravestone to look. They produced a quality memorial... for our dear mom. It was a great team work and we are very happy with results.read more
Bras & Mattos Monument was the only company my brothers and I came across who was able to custom make our mothers headstone! They did a phenomenal job, exceeding our expectations! They were very kind... and kept us updated throughout the entire process! Definitely recommend themThank you Bras & Mattos Monument Co !read more
Bras & Mattos monument was a great place to in finding the perfect headstone.This was a first time my intermediate family lost someone close so we didn’t know where to go or what to do. I found... bras & mattos monument online and I started exchanging emails with Ryan in finding the right materials for my dads stone. He was very quick with response and helpful.I made an appointment, so me and my mom went to check the place out. We met Ryan there and he guided us to making the perfect stone for my dad. He worked everything out for us and kept in touch after the appointment which was excellent customer. My family really love and appreciate the final product as we know this would be something we will cherish forever.Thank you Ryan and the Bras & Mattos team for creating something we will cherish for our entire life!!read more
I just want to thank your team Jim, Ali and Ken for everything I’m so thankful for all of you during this process. Thank you for making a very difficult time go smoothly for me and my final part of... putting my dad to rest was completed I can’t wait til it’s placed so I can upload photos you guys are the best hands down prices and customer service and timeframe is awesome I’m so happy that I came to you and will refer anyone in need to you. I came wanting so much on my dad headstone thank you Jim for guiding me through it to put on it what meant most your definitely awesome with those computer skills ‼️🙏🏽💕read more
Courteous and professional service is what I experienced with this company. Also the result on my Mom’s headstone can only be described as masterful craftsmanship. They delivered in a timely manner... and answered my every question. Thank you Bras & Mattos!!!!read more
Absolute great help n service. Staff prompt to assist in all parts of ordering, helping ensure you truly get as u want. In recent years, our family has purchased many markers here, and they always... come through.Highly recommend👍🏻read more
My mother and I stopped by to get a head stone for my brother. He passed away not long ago and we decided to stop by a place that could find easily and hope to make the process as smooth as possible.... We stopped in met with one of the owners and we were met with concerned, empathy, understanding and compassion. They treated us with respect and the dignity, the way I feel anyone should in those sad and tender moments in life. I was given a certain dates by my family to meet and the folks at Bras and Mattos answered every email, every call and did everything they said they were going to do. They were patient with me and worked with my aggressive schedule to get things done for me and my family. I come from a large family and having to deal with more than 22 people and what form or another can be difficult. The folks at Bras and Mattos were a bright spot in an otherwise grim part of my life. I strongly recommend themread more
We really enjoyed working with Ryan. He helped us bring our vision into reality especially in this difficult time. Ryan was very helpful, kind and very responsive with emails and texts . We only... talked on the phone but I felt like I have known him all my life. He made us feel very comfortable to work with him . I would recommend Ryan and his company to my friends and family. God bless him and his family .read more
I don't know where to begin. Ryan was extremely helpful throughout the entire process and made it very comfortable, easy and was extremely patient with the many edits I requested. Not only was he... professional, but he was genuinely compassionate during this difficult time. His professionalism, accuracy and empathy speaks volumes. Ali helped with final payment and she was an absolute sweetheart! Outstanding customer service overall and will definitely return! Great experience 100%!read more
The folks over at Bras and Mattos were simply amazing. They made me feel welcome and comforted from the moment I walked in the door. Ryan took care of every detail and he was completely happy to hear... all of me and my wife’s sudden changes with patience and kindness. Ali in the business office was the rare business office person (those who’ve dealt with financial office people understand what I’m about to say) who was able to blend professionalism and kindness. Fantastic outfit I highly recommend.read more
I can’t thank Ryan and the staff at Bras enough. My mother’s headstone ledger is the most beautiful thing at Chapel of the Chimes. It’s more beautiful than we could have ever imagined. Ryan really... made this tough time as easy as possible. Thank you so much for your service and for the amazing headstone.read more
Ryan is incredibly helpful and kind. He's a man of his word and I really appreciate the kind hearts of all the employees. I came by to pick up a cabinet and Ryan not only saved it for me the next... day, but had his guys help me load it up. This speaks a lot to the type of customer service they must offer. I will absolutely come back as a customer based on customer service alone.read more
Thank you Bras & Mattos Team for everything. Ryan, you made this painful process as painless as possible. My headstone is beautiful. I can't thank you and your family enough for the service. You... and Eli and your staff deserve a pat on the back. Thank you from the bottom of my heart.read more
The staff at brass & mattos monument co were very friendly and really sympathetic and sensitive to my situation they all made me feel so comfortable and at ease you all did an amazing job on my mom's... headstone it was so beautiful it made me cry THANK YOU RYAN,ALI,KEVIN FROM THE BOTTOM OF MY HEART.read more
I have been looking for a perfect and cheap headstone for my uncle for months. With the pandemic going on, it has been an extremely hard process to navigate. Fortunately, I found Bras and Mattos... Monuments on Google and my problem was instantly solved. Thank you Google! Bras & Mattos' website was easy to navigate and gave me all sorts of ideas for ways to properly honor my uncle. He was very religious and they designed a gorgeous headstone with a cross on it. Ryan sat with me and helped me with this overwhelming task. He contacted my cemetery in Colma and made sure I submitted all the right forms and knew what fees I had to pay. He spelled everything out for me in a checklist that simplified everything. His caring nature put me at ease and I couldn't be more satisfied. I hope I don't lose anyone else in my life, but if I do....Ryan & Bras & Mattos is the first call I will make. Thanks Ryan and Team.read more
When we lost my great aunt, the whole family was crushed. When looking to get a custom gravestone made for her, we saw that Bras & Mattos was very highly reviewed for their quality memorial design... work in the bay area. These guys did not under preform. My aunt's memorial is perfect and now stands as a living tribute to her life in Holy Sepulchre along side my great uncle. Big Thanks to Bobby and Ryan for helping make the designing process so smooth. It was a very nice way to grieve by designing her memorial with our whole family and share her stories. The boys at Bras & Mattos really helped us celebrate her more than we could have done alone.Thanks again Ryan & Bobby.read more
When everyone in America is feeling uncertain and down, I hit the jack pot. Losing a loved one is the most unimaginable thing ever and I knew NOTHING would make things better. I was right. However, I... left Bras & Mattos Monuments feeling like I "had a friend" I was going through this with. I felt like my family was in good hands. We designed a memorial that I was proud of. I am not sure what I would have done without this group of people. They navigated me through the process while making me feel like I was a part of their family. I am so grateful to have stumbled upon Bras & Mattos. I would recommend them to anyone and everyone.read more
We live in rural Arizona without a monument company, but Bras and Mattos was able to create an amazing monument and ship it to us in a timely fashion for a great price! Thank you so much!
I have NEVER dealt with a business as compassionate, kind , skilled and professional as this one! they inspired me to write a review which i have never had a reason to do so. Had a relative pass away... this past week who wanted to be cremated and with an extremely short notice i needed a memorial for the yard in an garden art form to be dedicated while the family was present. the memorial was 3 hours away and i knew with the notice in regards to time i gave was impossible to get done and i was sad knowing no memorial was going to be placed. BUt God bless this company. the son on his day off drove 40 miles to his shop , did the work, drove it back to me! the care he should and the quality in his(their) work was amazing...everyone at the memorial commented on the beauty of the work, such a blessing it was to see how touched the family was. what bras and mattos did for us i wouldnt even expect from a friend let alone a business..not only will i continue doing business with them but i feel i gained a wonderful person im grateful to call my friend, i will always feel gratitude and love for bobby! do yourself a favor give them a try i strongly recommend them , and not just memorials they create amazing other items as well! wife wants 2 bird baths with the dragonfly's on them =)again thank you Bras & Mattos , you guys are the BEST!read more
